As a new type of foreign trade service provider driven by technological transformation and foreign trade services, HiSiaddi has established a "1+2+3+4=1" service system and can supply raw materials of bilberry & blueberry complex extract from multiple well-known brand manufacturers.
With over a decade of market experience and cooperation with factories on technological transformation, HiSiaddi possesses extensive experience in addressing product compliance issues. Below is a case where HiSiaddi resolved full compliance challenges of bilberry & blueberry complex extract for a high-end French organic dietary brand.
Should you require further consultation on compliance issues of bilberry & blueberry complex extract products, please contact HiSiaddi customer service.
The buyer is NaturaBio SAS based in Paris, France, a leading local high-end organic eye-care dietary supplement brand in France. Its products are sold in premium French organic supermarkets, chain pharmacies and private ophthalmology institutions, with full product lines complying with six compliance systems: EU-BIO organic certification, German LFGB food regulations, EU EC396 standard covering 226 pesticide residue items, REACH SVHC control, EU1169 labeling regulations and EFSA raw material access standards.
The client launched a new customized compound extract project at a bilberry-to-blueberry ratio of 65:35 with fixed total anthocyanin content of 20%, split into two specifications: dry powder for capsules and water-soluble powder for oral liquids, with an annual procurement volume of 16 tons exclusively for organic dietary supplements.
The client previously signed supply contracts with two domestic plant extract manufacturers, paid deposits and reserved sea freight space, yet encountered five major compliance bottlenecks consecutively: broken raw material traceability failing EU traceability laws, pesticide residues exceeding EC396 limits, absence of authoritative SVHC high-concern substance screening reports under REACH, non-compliant product labels violating EU food labeling regulations, and inner packaging materials failing LFGB food contact migration standards. Pre-audit warnings issued by French customs indicated risk of cargo detention, return or destruction upon arrival, exposing the client to potential losses equivalent to 27,000 Euros and a 3-month delay of new product launch. The client urgently entrusted HiSiaddi to fully coordinate full-chain compliance rectification and complete all export compliance documents.
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Broken raw material traceability violating EC178/2002 full-chain traceability regulations The original supplier mixed artificially cultivated Chinese bilberries to replace wild Finnish bilberries and blended low-grade leftover domestic blueberry fruits with premium raw materials, with no GAP planting records, origin certificates or batch harvesting documents. EU regulations mandate full reverse traceability covering berry planting, harvesting, extraction and finished products, and missing upstream farm filing documents blocked the client’s import traceability filing with French customs.
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Unqualified pesticide residue testing with multiple herbicide residues exceeding EU MRL limits SGS test reports showed three herbicide residues surpassing unified EU maximum residue limits (MRLs). Domestic manufacturers only conducted limited screening of dozens of pesticide residues instead of full 226-item screening required by EC396, failing access thresholds for French organic products.
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Missing REACH compliance documents with no authoritative screening report for SVHC substances of very high concern Bilberry & blueberry complex extracts contain trace natural plant auxiliaries, yet the original manufacturer failed to conduct screening against the latest 2026 SVHC list covering 253 substances of very high concern. The EU importer could not complete domestic chemical filing, exposing the shipment to detention risks during customs clearance in France.
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Non-compliant inner and outer labels violating EU1169 food labeling decree with medical efficacy claims crossing EFSA health claim red lines Original labels arbitrarily carried medicalized descriptions such as "eye protection, relieving fundus fatigue". EU EFSA only permits compliant nutritional statements from approved white lists and prohibits language implying therapeutic effects. Additionally, labels lacked bilingual French/English ingredient lists, allergen warnings, country of origin, batch traceability codes, making legal shelf placement in French supermarkets impossible.
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Inner packaging bags without LFGB food contact certification with excessive heavy metal migration from packaging materials Original aluminum-plastic composite inner bags lacked German LFGB food contact test reports, and trace heavy metals migrated from packaging materials into powder under high-temperature storage, violating access specifications for French organic food packaging.
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HiSiaddi assembled a team consisting of plant extract compliance specialists, EU regulatory consultants, cooperating CNAS international laboratories and export filing manufacturers to conduct full-dimensional rectification covering raw material sources, production control, testing certification, packaging labeling and document archiving in five phases: sample retesting → process rectification → complete certification acquisition → label revision → mass shipment delivery.
The original raw material supply was eliminated, and Linggebei designated raw materials were adopted: Wild bilberries exclusively sourced from Lapland, Finland (accompanied by Finnish Ministry of Agriculture GAP origin certificates, farm harvesting records and export certificates), and organic cultivated blueberries locked from Maine, USA (with North American plant protection traceability documents). One-to-one traceability ledgers linking "farm – extraction workshop – finished product batch" were established for every single batch of raw materials, meeting EU "one step forward, one step backward" traceability regulations. All documents were translated into French and filed with the European Commission Directorate-General for Health and Food Safety.
Factories were coordinated to adjust pre-treatment rinsing and low-temperature percolation extraction processes to remove surface pesticide residues from raw materials. GLP-accredited EU laboratories were commissioned to conduct full 226-item pesticide residue screening under EC396 standards, with heavy metal levels of lead, cadmium, arsenic and mercury controlled within EU2021/1317 limits. Trilingual (Chinese, English, French) COA test reports were issued only after all retesting items passed.
ILAC-accredited domestic laboratories were commissioned to conduct screening against the 2026 updated SVHC list of 253 substances of very high concern for extracts, issuing formal REACH compliance reports. Assistance was provided for the French importer to complete domestic downstream chemical filing in the EU, supplementing REACH importer filing documents and eliminating customs detention risks.
1. All medicalized efficacy descriptions were deleted, retaining only EFSA-approved compliant statements: "Rich in anthocyanins, supports antioxidant activity".
2. Labels were supplemented with bilingual French and English ingredient details, allergen warnings, country of origin, production batch numbers, shelf life and storage conditions.
3. Independent labels were designed for capsule powder and water-soluble powder separately, with all label regulatory compliance review records archived for EU reference.
Original uncertified inner packaging bags were replaced with pharmaceutical-grade aluminum foil bags holding German LFGB food contact certification. Packaging material migration tests were conducted simultaneously with corresponding LFGB test reports issued, and all packaging documents were integrated into full customs clearance documents for the entire shipment.
After two rounds of sample retesting and pre-review of all compliance documents by EU authorities, all documents passed online pre-inspection by French customs. The first batch of 4.2 tons was vacuum-packed by specification and shipped from Shanghai Port to Le Havre Port, achieving one-time smooth customs clearance and warehousing with zero detention or inspection upon arrival.
After raw material commissioning, the client’s two organic eye-care products were legally launched in supermarkets and pharmacies nationwide across France without any regulatory removal risks. The client formally signed a long-term annual procurement framework of 16 tons (9.7 tons capsule dry powder + 6.3 tons water-soluble oral liquid powder), scheduled for monthly delivery in 11 batches. Subsequent customized procurement of ultra-fine powder for organic children’s chewable tablets was also fully entrusted to HiSiaddi for compliance control and supply chain coordination.
Most domestic plant extract manufacturers only focus on product indicator standards and lack systematic understanding of multi-country subdivided EU regulations, organic access requirements, REACH, labeling and packaging compliance. Mid-to-high-end European organic brands are bound by strict local food safety regulations, and missing compliance documents may lead to full-container return or substantial cargo losses. Leveraging a dedicated EU plant extract compliance database, HiSiaddi proactively predicts regulatory differences across multiple European countries and addresses compliance deficiencies across the full chain from raw material sources to packaging labeling, helping domestic bilberry & blueberry compound extracts steadily enter the high-end organic dietary supplement supply chain in France and mitigating cross-border trade compliance risks for overseas importers.
Should you require further consultation on compliance issues of bilberry & blueberry complex extract products, please contact HiSiaddi customer service.
+86-13120989737 
info@hisiaddi.com 
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