HiSiaddi is an innovative foreign trade service provider driven by dual engines of technology commercialization and foreign trade services. It has established a "1+2+3+4=1" service system and can supply grape seed extracts from multiple well-known original manufacturers. With over a decade of market experience and technological cooperation with manufacturers, HiSiaddi boasts extensive expertise addressing product compliance issues. Below is a case of compliance risk resolution for grape seed extracts handled by HiSiaddi.
Contact HiSiaddi customer service for further inquiries on grape seed extract product compliance.
Client: Laboratoire Phytosanté, France A mid-to-high-end plant-based health food and natural skincare raw material supplier operating premium pharmacies and organic beauty stores across France, Belgium, Spain and other Southern European markets. Core offerings include high-purity grape seed extract capsules and anti-aging essence stock solutions, complying rigorously with EU Food Supplement Directive 2002/46/EC, pesticide residue standard EC 1881/2006 and Novel Food Regulation EU 2015/2283. The brand enforces near-zero tolerance for compliance defects regarding raw material pesticide residues, heavy metals, microbiology, labeling documentation and production certifications.
During its first procurement of grape seed extract with total proanthocyanidins ≥95% and OPC ≥85% from China, the client initially partnered with two manufacturers whose samples passed lab testing and offered competitive pricing, yet contained critical gaps in compliance documentation, mismatched certifications and non-compliant labeling. Upon arrival at French ports, goods were detained by customs, facing fines and potential return shipments. The client urgently entrusted HiSiaddi with full authority over compliance rectification, document supplementation, customs clearance and long-term compliance system construction.
Manufacturers only provided domestic standard pesticide residue reports covering 20 items, omitting EU-mandated screening for over 200 pesticide varieties. Client third-party testing detected trace carbendazim and imidacloprid residues exceeding EU limit thresholds.
Heavy metal (lead, cadmium, mercury, arsenic) testing adopted domestic analytical standards inconsistent with EU test methods EN 1122 and EN 14332, rendering data unrecognizable to French customs authorities.
Manufacturers only held domestic SC production licenses and ISO9001 certifications, lacking EU-recognized cGMP, HACCP and ISO22000 accreditations.
Missing non-GMO declarations, allergen statements, Kosher and Halal certifications blocked market access to French organic supermarket channels.
Labels contained only Chinese text with brief English translations, failing to supply multilingual labeling (French, Spanish, German) required under EU Regulation 1169/2011.
Mandatory disclosures were absent: proanthocyanidin content, OPC percentage, recommended daily intake and mandatory disclaimers ("Not a substitute for a balanced diet").
Illegal medical efficacy claims ("Treat cardiovascular disease") violated EFSA advertising restrictions.
The grape seed extract adopted low-temperature enzymatic hydrolysis + membrane separation technology, a process manufacturers failed to classify within the scope of EU Novel Food Regulation (EU 2015/2283). Absence of pre-notification for novel food status created risks of classification as illegal novel food and full market sales bans.
No complete raw material origin certificates, production process flowcharts, batch manufacturing records, stability test reports or standardized full English COAs formed an incomplete documentation loop, preventing French customs from verifying product safety.
Raw material base re-screening: HiSiaddi coordinated partner manufacturers to switch to organic grape seed planting bases in Xinjiang, supplying pesticide application logs and base traceability reports to control residues at the source.
Upgraded testing standards: We commissioned EU-accredited third-party laboratories (Eurofins) to complete full-scope testing for over 200 pesticide residues, heavy metals and microorganisms per EU protocols, issuing full English test reports confirming non-detectable pesticide residues and heavy metal levels 50% below EU regulatory limits.
Process impurity removal optimization: Extraction workflows were adjusted to add activated carbon adsorption and membrane filtration stages, further eliminating trace impurities and eliminating excess residue risks.
Accelerated certification audits: We assisted manufacturers in completing cGMP, ISO22000 and HACCP accreditation reviews, concurrently drafting non-GMO declarations, allergen statements and Kosher certifications to satisfy French organic channel requirements.
Notarization of certification documents: All qualification materials were translated into French and English, notarized by China Council for the Promotion of International Trade (CCPIT) to gain recognition from French customs and drug regulatory authorities.
Compliance audit of label content: Illegal medical claims were deleted, retaining only EFSA-permitted descriptive claims: "Antioxidant, supports skin health maintenance".
Multilingual label design: Five-language labels (Chinese, English, French, Spanish, German) were developed with clear disclosure of active ingredient content, daily dosage, warning statements, batch numbers, shelf life and manufacturer details.
Pre-submission label review: Label drafts underwent preliminary review by local French compliance agencies to confirm zero regulatory violations prior to mass printing.
Compliance assessment: Partnering with EU food safety specialists, HiSiaddi confirmed the new enzymatic extraction process was not widely consumed in the EU prior to 1997, qualifying the extract as a novel food.
Notification dossier preparation: We compiled process descriptions, ingredient analysis, safety data, toxicology reports and consumption history evidence to submit a pre-notification dossier to the European Commission, obtaining official novel food compliance confirmation to eliminate market ban risks.
Standardized full English document packages were developed, covering three categories:
1. Raw material traceability: Base certification, procurement contracts, raw material quality inspection reports
2. Production documentation: Process flowcharts, batch manufacturing records, equipment cleaning validation reports
3. Quality testing documents: Eurofins full-index test reports, COAs, stability testing reports
4. Compliance documentation: Certified qualification certificates, novel food confirmation letters
Each shipment’s documents were uniquely linked to production batches, test batches and customs declaration numbers to form a fully traceable closed-loop system enabling rapid customs verification.
Liaison coordination: HiSiaddi assigned dedicated specialists to communicate with French customs, submitting full rectified compliance documentation and explaining root causes of initial non-compliance alongside implemented corrective actions.
Supplementary sampling verification: We cooperated with customs for re-sampling and testing, securing release of detained goods within 3 working days following confirmation of full compliance with zero fines or return shipments.
Short-term risk resolution: Detained goods cleared customs without fines or return shipments, eliminating direct economic losses. Post-rectification sample testing achieved 100% compliance with EU standards, with zero labeling or documentation compliance defects.
Long-term compliance safeguards: HiSiaddi established a permanent recurring compliance system for the client, instituting regular raw material traceability audits, batch testing, document pre-review and label update workflows for every shipment to permanently eliminate compliance risks.
Business expansion support: Complete compliant certification and consistent high-quality raw materials enabled the client to enter 12 premium French organic supermarket chains, driving a 40% increase in grape seed extract capsule sales alongside market expansion into Switzerland and Luxembourg.
Deepened strategic cooperation: The client designated HiSiaddi as its exclusive Chinese procurement partner for compliance management, expanding raw material procurement to green tea extract, pine bark extract and other botanical varieties, all managed end-to-end by HiSiaddi for compliance audits, supply chain coordination and quality control.
Compliance represents the top priority for overseas mid-to-high-end brands sourcing Chinese plant extracts, with extremely rigorous EU regulations and detailed inspection standards. Any compliance defect at any stage may trigger cargo detention, financial penalties, return shipments and irreversible brand damage.
Most Chinese manufacturers prioritize production while neglecting compliance, lacking familiarity with EU regulatory frameworks and failing to meet standards for documentation, certification and labeling. Overseas clients, meanwhile, lack internal capacity to audit Chinese supply chain compliance, frequently falling into regulatory traps.
Equipped with EU regulatory expertise, an end-to-end compliance service system and integrated premium manufacturer resources, HiSiaddi resolves compliance challenges across the full value chain: source rectification, supplementary certification, document restructuring, customs clearance support and long-term risk prevention. Beyond resolving emergent crises, we build permanent compliance barriers for clients – a core competitive advantage securing sustained trust and deepened cooperation with mid-to-high-end overseas brands.
Contact HiSiaddi customer service for further inquiries on grape seed extract product compliance.
+86-13120989737 
info@hisiaddi.com 
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