HiSiaddi is an innovative foreign trade service provider driven by dual engines of technology commercialization and foreign trade services, with a "1+2+3+4=1" service system and direct access to multiple well-known original manufacturers of licorice extracts. As a foreign trade enterprise with independent R&D capabilities boasting over a decade of market experience, we have accumulated extensive expertise resolving raw material compliance challenges through manufacturer technology collaboration. Below is a case study detailing HiSiaddi’s resolution of licorice extract compliance issues.
For further inquiries regarding licorice extract regulatory compliance, please contact HiSiaddi customer service.
Client: VitaNatura GmbH (Germany) A top-tier German natural health and skincare group specializing in organic herbal oral liquids, premium anti-irritation serums and sugar-free herbal lozenges distributed across high-end organic pharmacies, luxury beauty retail stores and private dermatology clinics in Germany, Austria, Switzerland and other German-speaking regions, targeting high-net-worth consumers and professional dermatologists.
The client adheres to the strictest EU regulatory standards including REACH registration, ECOCERT organic certification, COSMOS natural certification, cGMP, ISO22716 and zero-tolerance limits for heavy metals, pesticide residues and microbial contamination, with mandatory full transparent raw material traceability and complete batch documentation. Raw materials carrying any compliance risks are strictly rejected.
The client planned to purchase 500kg licorice extract (glycyrrhizic acid ≥20%, flavonoids ≥8%) for anti-irritation repair serums and liver-protective oral liquids. Three domestic manufacturers contacted in advance were rejected by the client’s QA department due to incomplete compliance documentation, failing test indicators and broken traceability chains, risking order delays and postponed new product launches. The client urgently entrusted HiSiaddi with full resolution of all compliance obstacles.
EU REACH Regulation mandates REACH registration for licorice extract (glycyrrhizic acid) used as cosmetic and health supplement raw materials; unregistered materials are prohibited from entry into EU territory. All manufacturers contacted by the client lacked valid REACH registration and only supplied generic COA documents, with German customs issuing formal notice of mandatory cargo return without a valid REACH registration number.
The client’s finished products carry ECOCERT Organic and COSMOS Natural labeling, requiring identical certification coverage for all raw materials. The contacted manufacturers only provided domestic general food production licenses without ECOCERT/COSMOS certificates. Pesticide residues (e.g., chlorpyrifos, fenvalerate) and heavy metal levels (Lead < 2ppm, Arsenic < 1ppm) exceeded EU organic standard thresholds.
EU regulations mandate full traceability covering raw material cultivation, harvesting, extraction, manufacturing, outbound delivery and ocean shipping for premium raw materials, requiring submission of GAP plantation certificates, harvesting logs, production batch records and unique raw material traceability QR codes. The manufacturers lacked standardized traceability systems and could not supply complete end-to-end documentation, resulting in failed client QA audits.
The client required all documents (COA, MSDS, TDS, certificate of origin, health certificate) to be original English versions formatted to EU standards with precise industry terminology. Manufacturers supplied mixed Chinese-English documents with disorganized formatting and inconsistent indicator naming against EU standards (e.g., labeling "glycyrrhizin" as "licorice sweetener"), classified as invalid documentation by the client QA team.
Compliant manufacturer screening: Selected Gansu Fanzhi Pharmaceutical, the only domestic manufacturer holding complete REACH registration for glycyrrhizic acid, and retrieved its valid REACH registration certificate (Registration No.: 01-2119458048-45-0001) confirming coverage of 20% and 40% glycyrrhizic acid models. Supplementary registration documentation: Coordinated the manufacturer to supply REACH registration dossier summaries, 78-item toxicology test reports and 216-group clinical safety datasets for real-time verification by German customs authorities. Formal compliance commitment: HiSiaddi issued an official REACH Compliance Undertaking certifying full adherence to EU REACH regulations and accepting full liability for any compliance violations.
Dual certification acquisition: Coordinated Fanzhi to supply original English ECOCERT Organic and COSMOS Natural certificates with valid coverage for 20% glycyrrhizic acid licorice extract. Stringent indicator testing: Re-sampled materials for third-party testing at Eurofins (EU designated laboratory) with strict focus on the following limits:
· Heavy Metals: Lead < 1ppm, Arsenic < 0.5ppm, Mercury < 0.1ppm, Cadmium < 0.1ppm
· Pesticide Residues: Zero detection of over 200 EU-banned pesticides
· Microbial Limits: Total aerobic count < 100 cfu/g, absence of Salmonella, E. coli and mold Standardized English COA issued fully aligned with European Pharmacopoeia (EP) indicator naming conventions with official factory English stamps and cross-page seals.
Plantation-level traceability: Secured Xinjiang GAP plantation certificates, harvesting date logs and soil/water quality testing reports confirming non-GMO raw materials and zero pesticide overuse. Production-level traceability: Compiled complete production batch records, extraction process parameters, purification logs and quality control documents with signed confirmation from responsible personnel at every production stage to form a full manufacturing archive. Finished product traceability: Assigned a unique traceability QR code to each batch enabling full lifecycle inquiry from cultivation to finished goods delivery for real-time client QA verification.
Standardized 12-document EU compliance package including: Commercial invoice, packing list, bill of lading; REACH registration certificate, ECOCERT/COSMOS certification; Eurofins third-party test report, English COA, MSDS, TDS; Certificate of origin, health certificate, full-chain traceability report. Unified formatting specifications: All documents standardized to A4 size with consistent English font and precise industry terminology, key information (batch number, active ingredient concentration, certification numbers) bolded for rapid client review. Professional terminology calibration: Full alignment with EU Cosmetic Regulation (EC 1223/2009) and European Pharmacopoeia (EP) to eliminate Chinglish naming conventions for all technical indicators.
Smooth customs clearance: The valid REACH registration number passed real-time German customs database verification eliminating cargo return risks with seamless port clearance. Fully compliant certifications: Valid ECOCERT/COSMOS dual certification secured, heavy metal, pesticide residue and microbial test results fully compliant with EU organic standards for one-pass client QA audit approval. Transparent traceability: Fully functional end-to-end traceability system deployed with QR code access to all production stage data, satisfying EU premium raw material traceability mandates. Standardized documentation: Complete set of 12 standardized English regulatory documents with professional formatting eliminating secondary client review requirements for direct archival filing.
Compatible raw material performance: Fanzhi FZ-G20 (20% glycyrrhizic acid) delivered 92% water solubility, pale neutral odor and low irritation, perfectly matching the client’s anti-irritation serum and oral liquid formulations. Finished products passed German skin irritation testing with stable performance for 90 days without phase separation. Deepened long-term cooperation: The client eliminated direct manufacturer sourcing and designated HiSiaddi as its exclusive German-market supplier of compliant licorice extracts with recurring monthly orders of over 1 ton and annual procurement volume exceeding RMB 10 million. Positive client regulatory feedback: The client’s QA Director stated: "HiSiaddi is the only Chinese partner with in-depth mastery of EU high-end regulatory requirements capable of delivering end-to-end compliance solutions, completely transforming our perception of Chinese suppliers’ regulatory capabilities."
For overseas mid-to-high-end brands sourcing licorice extracts, regulatory compliance represents an entry threshold and core brand lifeline — EU REACH registration, organic certification, full-chain traceability and standardized documentation are non-negotiable prerequisites. Low-end manufacturers lack regulatory awareness, valid certifications and standardized traceability systems, making them unable to satisfy premium client requirements and leading to lost orders.
HiSiaddi’s core competitive strength lies in deep expertise in EU regulatory frameworks, integration of premium certified manufacturing resources and construction of end-to-end compliance systems. Beyond resolving immediate customs clearance, certification, traceability and documentation obstacles for clients, our professional regulatory expertise fosters long-term trusted partnerships, positioning HiSiaddi as a regulatory gatekeeper and core supplier for overseas mid-to-high-end brands sourcing plant extracts from China.
For further inquiries regarding licorice extract regulatory compliance, please contact HiSiaddi customer service.
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